Privacy Policy for At Home With Homeopathy / Rachel Tiarks Homeopathy
Last Updated: December 6th, 2025
At Home With Homeopathy (“Company,” “we,” “our,” or “us”), also known as Rachel Tiarks
Homeopathy, is committed to protecting your privacy. This Privacy Policy explains how we collect, use,
store, disclose, and safeguard your information when you visit our website, purchase products, submit
forms, book appointments, or otherwise interact with our services.
By using our website or services, you agree to the practices described in this Privacy Policy. By
submitting information through our website, forms, email, or booking platforms, you are providing your
consent for us to collect, store, and process your personal data as outlined in this Policy.
Information We Collect
Personal Information You Provide Directly:
We may collect personal information when you book an appointment, fill out an intake form, purchase a
product, subscribe to emails, or contact us through email, phone, or messaging apps. This may include
your name, email address, phone number, mailing address, date of birth, health-related information you
voluntarily provide, payment information processed through Stripe, appointment details, and
communications you send to us. Contact information you provide may be added to our secure communication tools so we can
reach you regarding appointments, updates, or questions. This may include storage within our email system or phone’s contact list
for ease of communication.
Information Collected Through Third-Party Platforms:
We use secure third-party services that may collect data on our behalf, including Acuity Scheduling
(appointment data and intake forms), Google Forms and JotForm (intake questionnaires), Podia
(courses and website hosting), MailerLite (email management), Stripe (payment processing), and
Google Analytics (website performance data).
HIPAA Notice:
At Home With Homeopathy / Rachel Tiarks Homeopathy is not a HIPAA-covered entity. While we take confidentiality seriously
and protect all information you share, HIPAA regulations do not apply to our services. Your information is safeguarded according to
this Privacy Policy and our internal security practices.
Automatically Collected Information:
Our website may automatically collect information such as IP address, device and browser type, pages
visited, time spent on the site, and cookie identifiers. These help improve site functionality and user
experience.
How We Use Your Information
We use your information to provide consultations, process payments, deliver digital products,
communicate about appointments, respond to inquiries, send newsletters if you opt in, improve website
performance, and comply with legal requirements. We do not sell or rent your personal information.
We collect and process personal information based on your consent, our legitimate business interests in providing services, and
our obligations to comply with applicable laws.
How We Share Information
We share information only with third-party service providers necessary for business operations,
including Acuity, Stripe, Podia, MailerLite, and Google Analytics. These platforms may store or process
data on our behalf but cannot use it for marketing. Clients who choose to order through Fullscript create
their own accounts directly; we do not transmit your data to Fullscript. We do not share your information
with advertisers or unrelated third parties. We do not sell, rent, trade, or disclose your personal information to third parties for
marketing or advertising purposes. Third-party platforms process and store information according to their own privacy policies,
which we do not control.
We do not have access to or store your full payment card details. All payment information is processed securely by Stripe
according to their independent privacy policy. Stripe may collect certain information necessary to process payments, and this data
is not stored or controlled by us.
Minors & Parental Consent
Our services may be used for minors only with explicit parental or guardian consent. We do not
knowingly collect information from anyone under 18 without this permission. If collected without
consent, it will be deleted. For clients under the age of 18, all information is provided by the parent or legal guardian. The guardian
is considered the primary owner of the minor’s data and may request access, updates, or deletion of that information at any time.
Communication by Phone, SMS, and WhatsApp
If you provide your phone number, you consent to receiving calls, text messages, and WhatsApp
communication related to your services, such as appointment reminders and scheduling questions.
Your phone number may be stored securely in our contact records. WhatsApp processes messages
according to its own privacy policy. You may opt out at any time by emailing
homeopathy@racheltiarks.com or replying STOP to text messages.
Your Rights
You may request access to your information, request corrections, request deletion (unless legally
required to retain it), or opt out of marketing emails at any time by contacting us. You may withdraw your consent to data
processing at any time by contacting us, except where retention is required for legal or record-keeping purposes.
Data Storage & Security
We use reputable platforms that maintain industry-standard security protocols. While no online service
is completely secure, we take reasonable steps to protect your information. Your information may be stored securely within
platforms we use for business operations, including Acuity, Google Workspace, Podia, JotForm, MailerLite, and Stripe.
Email Marketing
If you subscribe to newsletters or updates, you consent to receive emails from us. You may
unsubscribe at any time.
Cookies and Tracking
Cookies may be used by our hosting platforms to improve website functionality. You may disable
cookies in your browser settings.
Retention of Information
We retain personal information only as long as necessary for business operations, legal compliance, or
maintaining client records. You may request deletion of your information at any time unless retention is required for legal, record-keeping, tax, or business-compliance purposes. If deletion is not permitted due to legal obligations, we will inform you of the reason.
Links to Other Websites
We are not responsible for the privacy practices of external websites.
Changes to This Privacy Policy
We may update this policy from time to time. The “Last Updated” date will reflect the most recent
version.
Contact Information
At Home With Homeopathy / Rachel Tiarks Homeopathy
Email: homeopathy@racheltiarks.com